For dog-care professionals
Get the straight story on PackOps.
Read the PackOps FAQ for clear answers on how groomers, walkers, trainers, and daycares can put the busywork on autopilot.
Built for the dog-care floor
Stay with the dogs. Let PackOps keep the day moving.
From grooming tables to neighborhood routes and full-day care, PackOps keeps every inquiry, handoff, and follow-up organized around the way your team actually works.
Grooming
Quote requests, intake details, and rebook reminders stay moving while your hands stay on the dog.
Walks + mobile care
Capture new walks, confirm pickup windows, and give every client a clear next step without breaking stride.
Daycare + boarding
Keep drop-offs, holds, and owner updates in one operational rhythm across busy daycare and boarding days.
Pricing
One flat monthly price. No per-text, no per-booking.
Start with the basics, scale when the front desk can't keep up. Every plan ships live on day one — no setup fee, no surprise overage.
- 24/7 call and SMS answering in your voice
- Quote follow-ups and rebook reminders
- Up to 200 client conversations / month
- Review requests fired two hours after every job
- Single-user inbox
- Everything in Solo
- Lead chasing to a booked job — or a clean opt-out
- PackOps-routed jobs onto vans, routes, and rooms
- Payroll-ready hours per staff, per location
- Vaccination and temperament holds at check-in
- Up to 2,000 client conversations / month
- Everything in Pro
- Multi-location dispatch board
- Webhook integrations to your existing CRM
- Custom vendor and vet referral workflows
- Dedicated operational review, monthly
- Unlimited client conversations
Comparison
How PackOps compares
A side-by-side look at where the booking apps stop and where PackOps picks up. Same categories the four products market — same rows we ship.
| Feature | PackOps | Groomify | MoeGo | Time to Pet |
|---|---|---|---|---|
24/7 call and SMS answering After-hours texts and voicemail handled in your policies and tone. | Yes | No | No | No |
Lead chasing to a booked job New inquiry → follow-up → rebook → deposit → confirmation. | Yes | No | Partial | No |
Quote and price-list automation Quotes go out in 30 seconds with your real prices. | Yes | Partial | Yes | Partial |
Review requests on every job Personalized ask two hours after completion; route negatives to you. | Yes | No | No | No |
Payroll-ready hours per staff Clock-in/out going straight to a payroll export. | Yes | No | Partial | Yes |
Vaccination + temperament holds Block check-in when a rabies lapse or a temperament flag fires. | Yes | No | Yes | Partial |
One flat monthly price No per-text, no per-booking, no surprise overages. | Yes | No | No | No |
Meet the Founder
Hi, I’m Brandy. 🐾
Founder of Pack Ops and, admittedly, completely obsessed with dogs.
Dogs have always been a huge part of my life. I’ve had six of my own over the years, and I even ran a doggy daycare with around 30 dogs.
That experience taught me just how much work happens behind the scenes when you’re caring for other people’s pets. The dogs might be the best part of the job, but there are still schedules to manage, appointments to organize, clients to keep updated, details to remember and a never-ending list of little administrative tasks.
Looking back, having something like Pack Ops would have made a huge difference.
That experience is a big part of why I created Pack Ops: to give dog-business owners the kind of help I wish I’d had — one place to help manage the busywork, stay organized and give them more time for the reason they started their business in the first place: the dogs.
Pack Ops is starting right here in Kelowna, BC, working alongside local dog businesses through our Founding Pilot and building the platform around what they actually need.
You take care of the dogs. Pack Ops takes care of the busywork.
Brandy Neely
Founder, Pack Ops
Founding Pilot
Apply for a Founding Pilot seat
Tell us about your dog business and where Pack Ops could help. The PackOps owner will review your application and email you if a seat is reserved.
Applying does not create a PackOps account, enroll your business, or start the 30-day free period.